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A strategic question

How to Frame Strategic Questions

by Molly Penn How do we ensure that planning = intentional and strategic change?  Simple.  Every good planning process needs to be rooted in a set of powerful strategic questions.  Do your change initiatives feel like business as usual to you?  If so, you are missing an opportunity to think about planning as an opportunity …

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Equity, Diversity, Inclusion, Access

Strategic Planning with an Inclusion, Diversity, Equity & Access Lens

by Molly Penn We’ve been going over all of our “traditional” organizational development practices with a fine tooth comb to build the IDEA lens into everything we do with clients.  This article focuses on strategic planning and how to rethink the process of planning so the result is a plan that furthers the organization’s IDEA …

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Designing Power: How to help Anti-Racism Take Root in Your Organization

by Marita Phelps and Molly Penn Many of us are asking ourselves, in both our personal lives and professional roles: What can I do to end racism and create equity for people of color?  Last year, many formerly complacent Americans woke up. The deaths of people like Breonna Taylor, George Floyd, Eric Garner, and Tamir …

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How to Achieve “Culture Fit” in an Inclusive Organization

By Molly Penn and Sofiya Cheyenne “They’re a great culture fit.” Have you truly considered what you mean when you play the culture fit card?  The notion of “culture fit” has been exposed for what it is – a way of upholding white supremacist, ableist culture in organizations. By definition, culture refers to the collective …

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How to achieve distributed leadership

by Molly Penn and Marita Phelps To what degree is your leadership structure the result of intentional design?  Change—even forced change—is good: It makes us reimagine our future, innovate and adapt, and learn new skills to thrive.  It is difficult for many executives to emerge from the daily hustle and take a step back. One …

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What Does A Strategic Plan Cost?

by Molly Penn Strategic Planning is a term that gets used fairly frequently, but not always to refer to the same work.  As an example, lately we’ve gotten requests for strategic plans ranging from budgets of $7,500 to $75,000.   This describes a completely different scope of work.  Consulting is a time-driven business – we charge …

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How to do Scenario Planning in an Uncertain Environment

By Janice Shapiro Last year, in a matter of days, our world changed without warning. Within months of the pandemic we found ourselves faced with a new normal, and we had to figure out how to sustain our organizations when everything shut down, how to protect our employees’ jobs where we could, how to address …

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How to Manage A Remote or Hybrid Team

By Mairta Phelps If you manage a team in 2021, it is likely you are faced with new challenges. Forty-two percent of the American workforce continues to work remotely, and an estimated 27 percent will still be working from home through 2021. This is an 87 percent increase in the number of new remote workers …

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Resolve to Focus on Culture This Year

Culture is your hidden asset or weakness. In 2021, there is a need to focus on culture to repair the trauma experienced by your people in the past year. Read on for tips on how to address culture in a post-pandemic world.

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Leadership Development for a New Normal

How much of your time is spent managing others instead of leading change? Are you ready to move from a place of managing people to leading with influence? No doubt leadership development looks very different today than it did a year ago. Here are some of the trends we see emerging in 2021 and some questions for reimagining your agency’s leadership strategy.

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The Power of People-Centered Culture

In the 2020 workplace, people are fully showing up. Your employees are juggling more today than ever before, attempting to work, parent, teach, and survive—all while isolated from critical community resources and support. In this new working normal, how are you creating an environment where employees feel safe, seen, heard, and respected?

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Is Your Organization Still Relevant?

It’s a provocative question, we admit. Yet this is a time when organizations must be wrestling with this question actively. There are three pillars of organizational health - read on to learn more about them!

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Vu Le Got Us Thinking About Boards

Let’s face it, there are some great boards and some that suck the Executive Director’s time and energy. All new board members should be trained in what it means to serve on the board of a nonprofit. Which brings us to the crux of the issue – what does it mean? Our answer may surprise you!
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The Role of Culture in Organizational Change

Given the rate at which we all deal with change on a daily basis, you would think it gets easier, but managing change remains challenging. Why? Because change is an emotional experience.

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What is organizational culture – and how can it help promote anti-racist practices?

We cannot afford to overlook the importance of culture. How does culture manifest in your organization now? What culture practices can you aspire to this year to make your organization more inclusive? How can you consciously evolve your culture? Below, we explore these ideas in greater detail.

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Time to Pivot Our Values About the Nonprofit Sector

A global pandemic, an economic recession and an exploding social justice movement are convergent forces calling on nonprofit leaders, funders and consultants to do our work differently going forward. For the first time in modern memory, we have an opportunity to reevaluate all of our assumptions, perceptions, procedures and systems.

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Mergers & Alliances as a Strategic Tool for Mission Delivery

Are there just too many nonprofit organizations? Alliances can take many forms. In this post, we’ll detail some of the most common forms of alliances and why organizations might want to use them. The important thing here is to keep your mission delivery at the forefront of your rationale, and to summon the personal humility that brought you to nonprofit work in the first place.

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Scenario planning as a tool for uncertainty

With an atmosphere of triage all around us, how are we supposed to plan farther out than next week? Yet we operate in a world that requires a degree of confidence from us that we know where we are going. Scenario planning is a process that will help you feel prepared for how the future might unfold.
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Planning for the New Normal

Is it too soon to begin thinking about the “new normal?” Organizations that are not ready to consider how Covid-19 will change our work are risking their future health and sustainability. We are grounding these recommendations in human care and empathy for now, and smart planning for what’s next.

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Just Don’t Make Me Fundraise!

Ever heard this from a board member? Many board members simply dread being asked to raise funds. We are taught that how much money someone has is considered personal information and is socially inappropriate to discuss. Since fundraising is a core responsibility of nonprofit boards, it’s well worth the effort to turn this around.
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Resilience and the Need for Organization Design

It is likely that many organizations will have to make significant changes to ensure sustainability. If and when that happens (and we wish it didn’t have to), it is important to be smart about how that takes place. Enter: organization design.

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Is Your Organization Still Relevant?

Your vision can’t possibly be as relevant to today’s world as it was in the beginning because the world itself has evolved. Visions need to be co-created with and by your stakeholders. It involves deep listening, collaboration with your stakeholders and the humility and willingness to make changes to stay relevant to the needs at hand today.

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How to Write a Great Mission Statement

You’re riding in an elevator with someone who asks what you do - you have about 3 minutes to answer them succinctly, powerfully, compellingly so they ask you more. What do you say? The role of a mission statement is to describe what you do in clear terms so the listener immediately “gets it.”

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Are You Ready for a Recession?

All of the major news papers and sites are speculating that we might be heading towards the next recession. None of us likes to think about this possibility. We thought we’d share some stories of clients that are pursuing smart strategies to prepare themselves for this possibility.

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How to Create Strong Strategic Plan Goals

Everyone struggles with how to articulate your strategic plan goals so they compel others to join you in your noble quest. How many organizations do you know that spend months and months and thousands of dollars only to roll out a plan with … meh goals? We’d bet the answer is too many. We’re setting out to change that.

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How to Map Your Strategic Position

Do you know how to map your strategic position? The word “map” here literally means to try to create some visuals to help you picture where you sit relative to other organizations with similar missions. It is a way to help you understand your unique role.

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How to Frame A Compelling Vision

Imagine coming to work every day full of purpose and conviction. The role of a vision statement is to serve as your true north, the motivation for working in the social sector, the difference you are in business to make. Here are some key questions to ask yourself when framing or refining your vision.

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How and Why You Should Engage Your Stakeholders

Wouldn’t it be easier just to do the work and not have to worry about engaging people? Sure, it would be easier - and a whole lot less effective. How each nonprofit defines its community may vary, but the idea that the organization exists to serve a particular community is at the center of the nonprofit form. Here are some tips for how to manage these conversations.

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Are You Paying Attention to Culture?

The best laid plans can be facilitated or foiled by organizational culture - the (mostly) invisible force that guides how people in your organization interact with one another and with those you serve. So if culture is invisible, how do you pay attention to it? Here are some tools to help you be more proactive about building a culture where people want to work with you and do their best work when they’re there:

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How to Research your Market

What makes a plan “strategic” is that it takes into consideration what is happening in the world outside your organization and responds to that context. So what does it mean to research your market and how to do that? We break market research into several distinct pieces.

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How to Ask Great Questions

In strategic planning, one of the most important events happens right up front - framing a set of relevant, purposeful, interesting questions that will inform your actions or critical decision-making. Here are a few guidelines for making sure you’re asking the best questions.

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How to Engage Your Stakeholders

What’s a “stakeholder” anyway?

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How to Frame Powerful Strategic Questions

What is a strategic question anyway?

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Look Under the Hood – How to Assess your Business Model

By Molly Penn Strategy should always factor in your organization’s current business model. You need to understand your business model in order to ascertain how bold you can be in your strategy. Do you have assets and liquidity to allocate to new initiatives? Or, is your plan more about regaining financial sustainability? These two situations …

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What is Strategic Planning?

Ever wonder what strategic planning is or how to do it? This post is for you!

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How to Design Your Strategic Planning Process

Strategic planning can take very different forms - how do you know which is best for your organization?

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Our Leadership Development Program

We’ve spent the last four months building a thorough leadership development curriculum. This blog post shares what we have created.

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Do You Have Fun with Strategic Planning?

Is your strategic planning boring or fun and creative? Talk to us about how to create break through strategy!

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What is leadership, anyway

Leadership is a fickle word. Sometimes it’s a noun, and other times an adjective. Often it’s categorized as good or bad, and sometimes it’s used to qualify someone’s skills, traits, or personality. Plenty of people have sought to define it, only to discover that the idea is so contextual that a truly universal definition of leadership may never exist.
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How can I fire staff and still be a mensch?

While nobody wants to emulate Frank Crossleaders are often unsure how to end the employment of a staff person who isn’t working out but hasn’t violated any laws or obviously failed. To be clear, you always want to seek legal assistance or advice on the proper procedure when you are thinking of firing someone. But whenever possible, strive to make this process less painful and more humane so as not to negatively affect the morale of the remaining staff.

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Seismic Shifts Shaping the Landscape

As part of our work, we often speak to thought leaders around the country about what they see as seismic shifts that are shaping the landscape around nonprofit organizations. Read about the shifts that thought leaders point us to.

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From The Blog

How to Frame Strategic Questions

by Molly Penn How do we ensure that planning = intentional and strategic change?  Simple.  Every good planning process needs to be rooted in a set of powerful strategic questions.  Do your change initiatives feel like business as usual to you?  If so, you are missing an opportunity to think about planning as an opportunity …

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